When reviewing recognition posts in the platform, managers are asked to select the type of recognition based on impact.
The type selected describes whether an action is part of the job or goes beyond a person’s usual role. Differentiating recognitions by impact is important as it:
- Reinforces the need for examples of doing the job well
- Allows managers to acknowledge employees who demonstrate the extra effort and truly go above and beyond
- Helps managers to clarify what is expected—that is, actions that managers and leaders want everyone to do consistently, compared to actions that are great to have sometimes (to create an exceptional experience) but aren't always necessary or expected
The purpose of this guide is to provide common criteria and tips for managers to use when selecting recognition types. Looking for a deeper dive into your role as a manager in publishing and categorizing posts? Take the e-Learning course.
For more information on selecting recognition types, review the help center article.