Companies using the custom gift card feature of the platform have the ability to manage their own products that users can redeem using their points (in the same way users redeem gift cards from the standard catalog).
Navigate to the Configuration page of the Admin panel by clicking the Settings icon in the top menu bar and selecting Configuration from the drop-down.
From the main screen of the Configuration page, click on Products in the left side panel under the Catalog section.
The Config Catalog page shows a list of custom gift cards available in a company's program, whether the gift card is visible, the name, and the tab the gift card appears on. Visit this article for more information on tabs.
Click the Edit icon or the Add button to navigate to the product settings page.
The page is for editing (or adding) the details for a specific product.
Display Name is what appears under the product on the Catalog page.
Description appears in the pop-up window that opens when a user selects a product. Usually this is a few sentences about the product.
Disclaimer is for any copy that needs to be included as a disclaimer with the product.
Tab to show product is for indicating the tab that the product should appear under. Click here for more information on tabs.
The final section show the different options that are available for the product, e.g., if it is a company t-shirt, this is where an admin would enter all of the different sizes and the information associated with them.
Note: Program Admins/Redemption Admins are responsible for keeping images, disclaimers, and options up-to-date as well as for facilitating order fulfillment.