Administrators can publish posts that are pending in the system by navigating to the Manage Posts page in the Admin panel.
Publishing posts through the Admin panel essentially changes the status of the post within the platform and doesn't take into account the review process that is a part of the manager's role.
While this is convenient if a manager is not available to publish his/her own posts, there are a few important things to keep in mind.
Publishing posts through the Manage Posts page does not give you the option to select what type of recognition the story should be categorized as (e.g., Setting the Standard, Above and Beyond, Wow Experience).
In order to assign a Recognition Type, change the status of the post to published, then go back into settings under Edit Content and Categories and select the appropriate Recognition Type.
Publishing through Manage Posts does not provide the opportunity to add feedback to the author or the recipient. Feedback from a manager can sometimes be more impactful than the recognition itself, reinforcing the best practice and highlighting the relevance of an employee's actions on the company, customers, or employees.
A workaround to provide feedback is to go into the Activity feed after the post is published and add a Comment.
Keep in mind
The best way to publish posts in the system is to have the manager do it as intended. However, this may not always be feasible. Consider assigning the post to another manager to review or impersonating the manager to review and publish the post.