As an administrator, it may be necessary to impersonate a user in your company's program, for example, to test an error that the user is encountering in the system.
Click on the Settings icon in the menu bar and navigate to Manage Users.
In the Admin panel, click on Impersonate from the sidebar on the left.
Start typing the name of the user in the Select a user you wish to impersonate field and then click Impersonate.
The Administrator Roles that allow Impersonation are Client Administrator, Program Administrator, and User Administrator.