The Manage Users tab of the Admin panel is where admin users go to manage the users in a program, impersonate a user to troubleshoot issues, and assign temporary reviewers.
The Manage Users page is available to both User Administrators and Program Administrators.
Use the Manage Users page to:
- Adjust program role permissions
- Edit or add users
- Change managers in bulk
- Reset passwords
- Add points in bulk
- Send a message to groups or individuals
Note: Companies with an automated feed of data from the HR or payroll system will typically not have to worry about managing users. Changes made will be overridden when the next report processes (except for users marked "manually maintain").
If using an automated data feed, the best place to make changes to user data is through your HR/payroll system, which will automatically update the platform data when the report processes (usually happens daily or weekly based on your company's configuration).